FAQ
Frequently Asked Questions
1. What sizes do you offer?
We offer clothing specifically for petite women 4’9” and up. Depending on the piece, our sizes range from XXS to XXL, and our jeans and pants come in 25” to 29” inseams to fit a variety of petite heights and body types.
2. How do I know which inseam is right for me?
We include a size and inseam guide on every product page to help you choose the perfect fit.
Your ideal inseam depends on your height, body type and how you want your jeans or pants to fit. Since this measurement is unique to each individual, we highly recommend measuring your ideal inseam length to be sure. Here's a short tutorial on how to measure your inseam length.
For a quick reference:
- If you're 4'9" - 5'0", a 25" - 26" inseam may be ideal
- If you're 5'0" - 5'3", a 26" - 28" inseam may be ideal
- If you're 5'3" - 5'4", a 28" - 29" inseam may be ideal
If you prefer a cropped or ankle-length look, you may want to size down an inch. If you prefer a full-length or a bit of stacking at the hem, you may want to size up an inch.
Still unsure? Feel free to reach out and we’ll be happy to guide you based on your height and style preference.
3. Do you offer free shipping?
Yes! U.S. orders over $50 (continental U.S. only) qualify for free shipping.
Shipping for all other regions, including Alaska, Hawaii, U.S. territories, and international destinations, is calculated at checkout.
For full details, visit our Shipping & Returns page.
4. Do you ship internationally?
Yes, we do! At checkout, you’ll be able to choose your preferred option for international shipping. Customs duties and taxes may be charged upon delivery depending on your country’s import laws. For full details, visit our Shipping & Returns page.
5. What if my country isn’t listed at checkout?
If your country isn't currently available at checkout, it means we’re still working on expanding our international shipping options. We’d love to know where you’re shopping from - please email us at diima.apparel@gmail.com to let us know.
We’re growing fast and hope to reach you soon!
6. How long does shipping take?
U.S. orders typically arrive within 3–7 business days after processing.
International orders may take 7–21 business days, depending on the region and shipping method chosen.
7. What’s your return policy?
We hope you love your DIIMA Apparel purchase. If something isn’t quite right, we’re here to help!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for a full refund.
Within the continental U.S.: First-time orders qualify for free returns or exchanges. After that, return shipping is the customer’s responsibility.
Outside the continental U.S. & international orders: Return or exchange shipping costs are the customer’s responsibility. We recommend using tracked shipping.
For full details, visit our Shipping & Returns page.
Need help with sizing before you order? Contact us - we’re happy to assist!
8. Can I make changes to my order after it’s placed?
If your order hasn’t shipped yet, we’ll do our best to make changes. Email us at diima.apparel@gmail.com as soon as possible.
9. Where is DIIMA based?
We’re based in the U.S. and are proud to offer pieces for petite women around the world.